CELab: The Customer Education Lab

CELab: The Customer Education Lab is a highly practical and forward-thinking podcast dedicated to advancing customer education, success, and enablement strategies for B2B SaaS and enterprise organizations. Hosted by industry experts, the show delves into innovative approaches, such as leveraging AI for instructional design and scaling training programs, while also dissecting the critical shifts in the learning landscape. It provides actionable insights on measuring learning outcomes, fostering continuous learning loops, and aligning cross-functional teams to prevent customer churn and drive growth. Targeting professionals in customer success, L&D, enablement, and marketing, CELab distinguishes itself by offering a blend of expert interviews and real-world case studies, making it an essential resource for anyone looking to build impactful, data-driven customer learning experiences.