Ruby

Ruby is a virtual receptionist and live chat service provider founded in 2003. The company focuses on helping small businesses enhance customer experiences through personalized interactions via phone and online chat. Ruby offers a range of services, including call answering, live transfers, scheduling, payment processing, client intake, lead capture, and robocall filtering. Their solutions are flexible, catering to businesses with part-time backup or full-service support available 24/7.

The team at Ruby consists of highly trained receptionists who utilize proprietary software to personalize customer interactions, answer frequently asked questions, and gather information for effective follow-up. Their mission is to support small businesses in increasing customer loyalty, saving time, and fostering growth through exceptional customer service.