Beyond Philosophy LLC is a global customer experience consultancy founded in 2002 by Colin Shaw. Based in Sarasota, Florida, with a presence in London, the company helps organizations improve their customer experience strategies to drive growth and enhance competitive advantage.

The firm offers strategic and tactical consultancy services, influencer programs to engage key stakeholders, and workshops and speaking engagements aimed at educating customer experience professionals. Beyond Philosophy has worked with a diverse range of clients across North America, Europe, the Middle East, and Asia, achieving notable results such as significant increases in Net Promoter Scores and revenue growth.

With a dedicated team of 10 to 49 employees, Beyond Philosophy focuses on actionable improvements in customer experience, reflecting their commitment to practical implementation rather than just theoretical strategies. The company is recognized as a leader in customer experience consultancy and training, dedicated to advancing practices in this field.