Individual & Family Services Industry

The Individual & Family Services sector supports millions of people across the United States, from children and youth to seniors and individuals with disabilities, providing non-residential social assistance services such as counseling, crisis intervention, and referral services. Key statistics include: 1.42 million workers employed in 2023, representing 2.1% of total U.S. employment. The industry generated $62.4 billion in revenue in 2022, with nonprofits accounting for 78% of total industry revenue. The market is projected to grow at a CAGR of 5.2% from 2023-2028, driven by aging population demographics and increasing demand for elder care services. The adoption of AI-driven case management tools increased 34% in 2023 among providers, and telehealth penetration in family counseling reached 45% by end of 2023.