The Black Swan Group

The Black Swan Group is a negotiation training company founded by Chris Voss, a former FBI lead international hostage negotiator. The company utilizes Voss’s negotiation techniques, known as the Black Swan Method®, to help businesses and individuals achieve better outcomes in high-stakes negotiations.

They offer a variety of services, including corporate training, keynote speaking, online classes, customized coaching, and live events. Their training emphasizes Tactical Empathy and proven negotiation principles, focusing on experiential learning through real-time feedback. The programs are designed for a wide audience, from individual professionals to large organizations across various industries.

Headquartered in Washington, D.C., The Black Swan Group has a global reach, with instructors traveling worldwide to deliver their training. Their clientele includes sales teams and professionals looking to enhance their negotiation skills and improve deal outcomes.