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Overview

Narvar is a post-purchase experience platform that helps brands, retailers, and merchants enhance customer engagement and drive business growth. Founded by Amit Sharma, the company focuses on transforming post-purchase interactions into loyalty-building moments using its AI-powered predictive intelligence platform, IRIS™.

The platform offers a range of services, including AI-powered delivery date estimates, personalized tracking experiences, seamless shipping insurance, proactive communication tools, delivery claim management, and returns and exchanges management. These features aim to improve customer satisfaction and streamline operations, allowing retailers to meet evolving consumer expectations effectively. Narvar leverages extensive retail data and predictive AI to support intelligent operations and reduce costs.

Headquartered in San Mateo, California, with additional offices in London and India, Narvar is recognized for its innovation in logistics and retail technology. The company continues to evolve its offerings to support retailers in enhancing their e-commerce and post-purchase experiences.
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