Freshworks is a global software-as-a-service (SaaS) company founded in 2010 in Chennai, India, and now headquartered in San Mateo, California. It has evolved from a single-product startup, originally named Freshdesk, into a NASDAQ-listed enterprise serving over 67,000 customers worldwide, including notable brands like Honda, Bridgestone, and Hugo Boss. The company employs around 4,300 people and is recognized as the first India-born SaaS firm to trade on a US exchange.
Freshworks offers a wide range of cloud-based software solutions aimed at enhancing customer and employee experiences. Its key products include Freshdesk for customer service, Freshservice for IT service management, and various sales automation and CRM tools. The company also features the Freddy AI Platform, which enhances interactions for both customers and employees. Freshworks operates globally, with offices in multiple countries, and is committed to delivering user-friendly solutions that prioritize customer satisfaction and operational efficiency.
Freshworks is a global software-as-a-service (SaaS) company founded in 2010 in Chennai, India, and now headquartered in San Mateo, California. It has evolved from a single-product startup, originally named Freshdesk, into a NASDAQ-listed enterprise serving over 67,000 customers worldwide, including notable brands like Honda, Bridgestone, and Hugo Boss. The company employs around 4,300 people and is recognized as the first India-born SaaS firm to trade on a US exchange.
Freshworks offers a wide range of cloud-based software solutions aimed at enhancing customer and employee experiences. Its key products include Freshdesk for customer service, Freshservice for IT service management, and various sales automation and CRM tools. The company also features the Freddy AI Platform, which enhances interactions for both customers and employees. Freshworks operates globally, with offices in multiple countries, and is committed to delivering user-friendly solutions that prioritize customer satisfaction and operational efficiency.
